Mission Critical Authentication
and Authorization

VIP Support

View the full support matrix for complete details. Community support is also available.

Basic

$35,000
  • 12 hour response time
  • 3 hours of scheduled support calls per quarter

Premium

$75,000
  • 6 hour response time
  • 1 escalation ticket w/ 1 hour response time per month
  • 6 hours of scheduled support calls per quarter
  • Advanced troubleshooting
  • Business Reviews & Strategic Planning

Enterprise

$150,000
  • 2 hour response time
  • 2 escalation tickets w/ 1 hour response time per month
  • 10 hours of scheduled support calls per quarter
  • Advanced troubleshooting
  • Business Reviews & Strategic Planning

One-Time / POC

$15,000
  • 1 business day response time
  • Support for one incident for up to 15 business days

Add-ons

Migrations


Full service migration from your existing identity and access management system to the Gluu Server.


$25,000 – $75,000

Based on your current data structure and IAM platform.

Custom Scripts


Gluu can write custom scripts that enable your organization to implement unique business logic for authentication, authorization, attribute transformations and more.


$2,500 – $15,000 per script

Based on the complexity of required script.

Benchmarking


Gluu will measure and optmize the read, write and authentication transaction per second of your Gluu Server deployment.


$35,000 per engagement

 

Training


A Gluu representative will provide onsite training for up to four people at your organization on the agenda of your choice.


$15,000 per day

$3000 per additional attendee

Ready to become a Gluu Server VIP?