Mission Critical Authentication
and Authorization

VIP Support

View the full support matrix for complete details. Community support is also available.

Basic

$35,000
  • 12 hour response time
  • 3 hours of scheduled support calls per quarter

Premium

$75,000
  • 6 hour response time
  • 1 escalation ticket w/ 1 hour response time per month
  • 6 hours of scheduled support calls per quarter
  • Advanced troubleshooting
  • Business Reviews & Strategic Planning

Enterprise

$150,000
  • 2 hour response time
  • 2 escalation tickets w/ 1 hour response time per month
  • 10 hours of scheduled support calls per quarter
  • Advanced troubleshooting
  • Business Reviews & Strategic Planning

One-Time / POC

$15,000
  • 1 business day response time
  • Support for one incident for up to 15 business days

Add-ons

Training


A Gluu representative will provide onsite training for up to four people at your organization on the agenda of your choice.


$15,000 per day

 

Ready to become a Gluu Server VIP?